Torna a Clienti

Suncorp

Suncorp, the second largest general insurance company in Australia is a growing company in a very competitive market. Suncorp found itself with multiple claims systems following several mergers. These legacy systems were not compatible with the insurer's plans to streamline and improve its processes, enhance the products and services it offers policyholders and agents, and lower its operating expenses. Suncorp decided to replace these systems with one new web-based system more in-line with its technology vision. Preferring not to build its own system, Suncorp undertook evaluation of available claims systems. Guidewire ClaimCenter was selected for overall system ease-of-use and configurability, workflow functionality, and fit with Suncorp's technology direction.

ClaimCenter is now the technology foundation for Suncorp’s claims business transformation and is enabling: enhanced service for policyholders, agents, and service network partners; lowered claims expenses; improved claims handling processes; and more effective communication with Suncorp’s network of repair specialists. ClaimCenter has been deployed in the home products line of business, roll-out to additional lines is underway. When fully deployed, ClaimCenter will support all phases of the claims process for Suncorp's personal and commercial lines of business.

Moment of Truth


Il momento della verità

Implementing during a Catastrophe


Implementazione durante una catastrofe

Localization


Localizzazione

Partnership


Partnership

Agile at Suncorp


Agile presso Suncorp

 

"Guidewire è la chiave della nostra strategia di cambiamento. I suoi servizi ci stanno aiutando a trasformare il business correlato alle richieste di risarcimento di Suncorp. Il nostro progetto di implementazione di Guidewire è stato agevole – e ha rispettato tempistiche e budget".

– Peter How, responsabile IT Suncorp, Guidewire Centre of Excellence

"Siamo onorati di essere il primo assicuratore australiano a selezionare e a iniziare ad implementare Guidewire ClaimCenter. Guidewire ha ascoltato le nostre esigenze, per poi dimostrarci molto velocemente come ClaimCenter – un prodotto affermato in tutto il Nordamerica – potesse realmente ed efficientemente rispondere a tali necessità…”

– Mark Milliner, Group Executive, General Insurance-Commercial Lines, Suncorp

"ClaimCenter sarà la nostra unica fonte di verità. Prevediamo risparmi significativi per i costi di gestione delle richieste di risarcimento grazie alle efficienze nei processi con ClaimCenter…”

– Kathy Park, ex Manager, Claims Business Model Project, Suncorp

InsuranceSuite PolicyCenter BillingCenter ClaimCenter Guidewire Sedi globali Opportunità di lavoro Legal Notices & Privacy Policy